
HR project management case study
M&A / Acqui-hiring
Country: Switzerland
Industry: Telecommunications
Company: GmbH, ~€600 million revenue, ~3000 employees
Team: 6 participants
Duration: 8 weeks
Scope: Asset deal, 35 FTE
Initial situation:
>>> Massive quality problem at the sub-supplier >>> No improvement despite warnings over several weeks
>>> Customer threatens to terminate contract
Project:
>>> Evaluation of on-site service performance
>>> Assessment of the impairment of the customer relationship
>>> Development and evaluation of options >>> Management decision to reintegrate the service into its own portfolio
>>> Discreet and confidential submission of locally standard and attractive employment contracts in accordance with Art. 333 F of the Swiss Code of Obligations to the 35 FTE (service staff)
>>> After signing, negotiations and transfer of assets
>>> Service staff integrated into the company
Project result
>>> 35 additional competent service staff in the company
>>> Uninterrupted continuation of service
>>> Quality standard significantly raised
Added value for the company / ROI
>>> Customer satisfied
>>> Customer contract seamlessly continued




