HR project management case study

M&A / Acqui-hiring

Country: Switzerland

Industry: Telecommunications

Company: GmbH, ~€600 million revenue, ~3000 employees

Team: 6 participants

Duration: 8 weeks

Scope: Asset deal, 35 FTE


Initial situation:

>>> Massive quality problem at the sub-supplier >>> No improvement despite warnings over several weeks

>>> Customer threatens to terminate contract


Project:

>>> Evaluation of on-site service performance

>>> Assessment of the impairment of the customer relationship

>>> Development and evaluation of options >>> Management decision to reintegrate the service into its own portfolio

>>> Discreet and confidential submission of locally standard and attractive employment contracts in accordance with Art. 333 F of the Swiss Code of Obligations to the 35 FTE (service staff)

>>> After signing, negotiations and transfer of assets

>>> Service staff integrated into the company

Project result

>>> 35 additional competent service staff in the company

>>> Uninterrupted continuation of service

>>> Quality standard significantly raised


Added value for the company / ROI

>>> Customer satisfied

>>> Customer contract seamlessly continued